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Advaicon
AI customer-interaction infrastructure

Answer them on the shop floor.

One AI agent across every channel your customers use. Shared knowledge, shared memory and one continuous conversation, day and night.

Try the live demoBook a discovery call
“do you have this in stock?”“where’s my order?”“which one should I get?”“can I return this?”“are you open on Sunday?”“does it work with mine?”“how do I use it?”“can someone call me back?”

The problem

On the move.
Between tabs.
In store.
To your website.
The Advaicon layer

Info Kiosk

Turns walk-ins into guided purchases on the shop floor.

  • 01

    One knowledge base

    Your products, policies and tone, in one place.

  • 02

    One memory

    The customer starts in Web Chat and continues in Phone Agent without repeating anything.

  • 03

    One set of rules

    It answers from what you have approved, and says clearly when it does not know.

In production

autoglym.gr · live since May 2026See the full story
TRY IT

This is the same agent our customers run, answering for Advaicon. Talk to it or type. It knows the product, and it can book you a call.

Voice or text. English or Greek.

Channels

Each channel is built for its context. The intelligence underneath stays the same.

01 / In store

Info Kiosk

Turn walk-ins into guided purchases.

Live
02 / On site

Web Voice

Let visitors ask out loud, hands-free.

Live
03 / On web

Web Chat

Guide intent to the right product.

Live
04 / On call

Phone Agent

Answer every call with the same context.

Coming Q4 2026
Conversational commerce

Most AI assistants stop at answering. “Yes, we have it in blue.” Then the customer is on their own again, back to the grid, back to the filters, back to the cart they’ll abandon.

Ours keeps going, typed or spoken, and can also complete approved actions. On your website, phone line or in-store screen, with your brand, your cart and your data.

Guide

“Something for my leather seats.”

It doesn’t search. It asks what you want, then picks the right product or service.

Check

In stock. €16.99.

Live price and availability, inside the conversation. It never sells what isn’t there.

Add

Added to your cart.

Say it out loud and it’s in. You confirm the purchase, always.

Track

Out for delivery.

Customers can check order status without waiting for an agent.

Coming next

The next storefrontwill be agentic.

A new kind of customer experience is taking shape. Less interface. More intent. More action.

Agentic Storefront · coming soon
Case study

Autoglym Hellas has served the Greek market for 25 years. On autoglym.gr, its customers arrive with the same questions all day, on the site and on the shop floor.

1,000+
customer conversations since launch
3,100+
messages, across 16 hours of real conversations
4.7★
average customer rating
3 in 5
conversations end in a product click

Then it reported back.

Every question logged and grouped, so the demand shows up in the customers’ own words. Top queries, top products, what converts, what it could not answer.

Read the full story

Measured on autoglym.gr, May to August 2026.

Industries

Car care, the DIY aisle, the hotel reception, the franchise network. Our AI agent supports customers at every touchpoint.

Sources: BCG 2025, DHL E-Commerce Trends Report 2025, HOTREC Hotel Distribution Study 2024.

Parts, car care and service. High-volume questions that repeat and often lead to a sale.

~32%of Europe’s B2C independent automotive aftermarket is already online, projected to approach 70% by 2030

Guide to the right product, upsell at the shelf, answer after the sale.

7 in 10online shoppers across 24 markets want AI-powered shopping features

Reception cannot be everywhere. A multilingual concierge answers on phone and chat, around the clock.

45%of European hotel overnight stays are booked through electronic distribution

One knowledge base can support every location, so one approved update is reflected across the network.

One updatereaches every location at once
Let’s talk

Tell us where your customers reach you, and we will show you how our AI agent can improve their experience.

Where should it start?

Or book a call directly

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