# Advaicon > Advaicon is AI customer-interaction infrastructure. One agent works across > every channel a business has, the shop floor, the website by voice or chat, > and the phone, sharing one knowledge base. It guides customers to the right > product, checks live stock and price, adds items to the cart, and tracks > orders after the sale. Based in Athens, Greece. Live in production since > May 2026. ## Product - [Products](https://www.advaicon.com/en/products): The four channels, what the agent does in a conversation, the admin panel, and integrations. - [Pricing](https://www.advaicon.com/en/pricing): Three tiers by modality, text, voice and phone. Priced per business, not per ticket. - [Industries](https://www.advaicon.com/en/industries): Automotive, retail and ecommerce, hospitality. ## Evidence - [Autoglym case study](https://www.advaicon.com/en/case-studies/autoglym): A car care storefront running the agent in Greek by voice and text since May 2026, with real usage figures. ## Languages - [English](https://www.advaicon.com/en/) - [Ελληνικά](https://www.advaicon.com/el/)