Three tiers, by what the agent does: text, voice, phone. We scope it to your business on a call.
For a store that wants questions answered and products found, on its website.
For a business whose customers would rather say it than type it, online or on the shop floor.
Everything in Text, plus:
The screen is up to you. We can supply the display and the stand, or run on compatible hardware you already have. Hardware is quoted separately from the subscription.
For a business where the phone still rings and nobody is free to answer it.
Everything in Voice, plus:
One subscription per business, scoped to the channels you run. Voice plans come with a pack of conversation minutes and the setup work included; past that pack, it is a simple per-minute rate. Text is priced separately, per conversation rather than by the minute. We size all of it to your operation on the discovery call.
Nothing breaks. Beyond the included pack it is a straightforward per-minute rate, and we start you on a pack sized to your expected volume. There are packs from small businesses up to enterprise, so you are never forced into a plan that does not fit.
Separately from voice, and per conversation rather than per minute. A conversation is a full back-and-forth with one customer, however many messages it takes, not each message counted on its own.
Turning your catalogue and policies into structured knowledge the agent can work with, tuning the search to your customers' vocabulary, and configuring how it answers and where it stops. That work is ours, and it is included in the plan.
Yes. Most businesses start with a pilot on one channel, for an agreed period and at a reduced rate, so you can assess it on your own catalogue with real customers before a long-term commitment.
Talk to our team. We will show the agent on your catalogue and scope the subscription to how you operate.
